Terms and Conditions
All pricing is stated in Australian Dollars.
All orders shipped within Australia are sent via Australian Registered Post. Orders made on weekends and public holidays will be processed the following business day. Orders will take between 3-5 business days to arrive at destination starting from the next business day after the purchase. Shipping is free Australia wide.
International shipping is available to various countries in Europe, North America and Asia at a flat fee rate as specified in our Shipping Rates Page. All other destinations upon request will incur a flat fee of AU $20.00 using Australia Post services.
Limit of 20kg applies (approx. 10 bags). Returns and exchanges are not possible with international orders.
Returns & Exchanges
We thoroughly check and package all items to ensure that they are in perfect condition before being sent out. All items are made from recycled textiles and natural leathers, which means that imperfections are part of the nature and character of the product.
Please select your items carefully as we do not offer refund for ‘change of mind’ unless faulty. If faulty, we will do our best to exchange for another item or refund your money dependent on stock availability. If you have faulty product or complications please email firstname.lastname@example.org and we will work swiftly to facilitate the exchange to an item of equal value. In the instance that it is not possible to exchange, a full refund will be possible. Return and exchange is not available for international purchases.
We endeavour to ensure that all items in the Athinaeum Boutique are in stock unless otherwise stated. If multiple orders are placed on the same item or we run out of stock we will inform you via email within 2 business working days to arrange an alternative item or a full refund.
By placing an order with Athinaeum, you grant permission for us to contact you in the future with any promotional emails, exclusive sale offers and new product updates. Athinaeum is committed to protecting your privacy and understands that your privacy is important. We ensure that all information that we provide is collected and held in accordance with relevant Australian Privacy Laws. We do not disclose personal information that we hold to entities outside of Athinaeum. As required by law you may ‘opt-out’ from direct marketing material that Athinaeum may send.